Plegalese Life ("we," "our," "us") is committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and Information Technology Rules.
1. Data Categories Collected
We collect: name, email address, state/UT, business type, use-case descriptions, and usage analytics (cookies, IP address, device information).
2. Lawful Bases and Consent
We process your data based on your explicit consent (form submission), contractual necessity (delivery of templates), and legitimate interests (analytics for service improvement). You may withdraw consent at any time by emailing privacy@plegalese.life.
3. Purposes of Processing
Data is used to deliver templates, send updates, improve our services, and comply with legal obligations.
4. Children's Data
We do not knowingly collect data from individuals under 18 without verifiable parental consent as required by the DPDP Act.
5. Data Principal Rights
You have the right to access, correct, delete, and restrict processing of your personal data. To exercise these rights or file a grievance, contact our Grievance Officer at privacy@plegalese.life.
6. Security Measures
We implement technical and organizational safeguards including encryption, access controls, and regular security audits to protect your data.
7. Retention and Deletion
Personal data is retained for as long as necessary to fulfill stated purposes or comply with legal obligations, typically 3-5 years. You may request deletion at any time.
8. Cross-Border Transfers
If data is transferred outside India, we ensure adequate safeguards as prescribed by the DPDP Act and obtain your explicit consent where required.
9. Processors and Sub-Processors
We may engage third-party service providers (email services, analytics) who process data on our behalf under strict contractual obligations.
10. Automated Decision-Making
We do not use automated decision-making or profiling that significantly affects you without human oversight.
11. Breach Handling
In the event of a data breach, we will notify affected individuals and the Data Protection Board as required by law.
12. Contact and Grievance Officer
For queries, complaints, or to exercise your rights, contact: Grievance Officer: privacy@plegalese.life
Address: Bengaluru, Karnataka, India
Response time: Within 30 days
13. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date.
Terms of Service
Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing or using Plegalese Life services, you agree to these Terms of Service. If you do not agree, please discontinue use.
2. Services Provided
We provide downloadable legal templates for personal and business use in India. Templates are provided for informational purposes only.
3. Acceptable Use
You agree not to: (a) resell or redistribute templates; (b) use templates for unlawful purposes; (c) modify templates to create misleading or fraudulent documents; (d) reverse-engineer or extract source materials.
4. License to Templates
Upon payment (for Pro) or download (for Starter), you receive a non-exclusive, non-transferable license to use templates for your personal or business purposes. You may not resell, sublicense, or distribute templates to third parties.
5. Intellectual Property Ownership
All templates, content, trademarks, and materials on this site are owned by Plegalese Life or licensed to us. You may not claim ownership or copyright over our materials.
6. Payment and Taxes
Pro Pack pricing is one-time and inclusive of applicable GST. You are responsible for any additional taxes or duties applicable in your jurisdiction.
7. Disclaimers
Templates are provided "as is" without warranties of any kind. We do not provide legal advice. You should consult a qualified lawyer for legal matters specific to your situation.
8. Limitation of Liability
To the maximum extent permitted by law, Plegalese Life shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of templates.
9. Indemnification
You agree to indemnify and hold harmless Plegalese Life from any claims, losses, or damages arising from your misuse of templates or breach of these Terms.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.
11. Changes to Service
We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice.
12. Contact Information
For questions or concerns, contact us at: Email: legal@plegalese.life
Address: Bengaluru, Karnataka, India
Refund Policy
Effective Date: January 1, 2025
1. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee for the Pro Pack, provided you have not downloaded more than 3 templates or accessed customization guides.
2. Eligibility Criteria
To be eligible for a refund: (a) request must be made within 14 days of purchase; (b) you must not have downloaded more than 3 templates; (c) customization guides must not have been accessed.
3. Non-Refundable Situations
Refunds are not available if you have downloaded more than 3 templates, accessed all customization guides, or customized templates for your use.
4. Partial Refunds
In exceptional circumstances, we may offer partial refunds at our sole discretion.
5. Digital Product Exception
As digital products are delivered instantly, refunds are subject to the conditions outlined above.
6. How to Request a Refund
Email refunds@plegalese.life with your order details, reason for refund, and confirmation that you meet eligibility criteria.
7. Processing Time
Approved refunds are processed within 7-10 business days. Funds will be credited to your original payment method.
8. Contact for Refunds
Email: refunds@plegalese.life
Address: Bengaluru, Karnataka, India
Cookie Policy
Effective Date: January 1, 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
2. Types of Cookies We Use
Strictly Necessary: Essential for website functionality (session management, security). Analytics: Help us understand how visitors interact with our site (Google Analytics). Preference: Remember your settings and choices. Marketing: Track effectiveness of campaigns (currently not in use).
3. First-Party vs. Third-Party Cookies
We use both first-party cookies (set by us) and third-party cookies (set by analytics providers).
4. Cookie Duration
Session cookies expire when you close your browser. Persistent cookies remain for up to 1 year unless deleted.
5. Purposes of Cookies
Cookies help us: maintain sessions, analyze site traffic, remember preferences, and improve user experience.
6. Browser Controls
You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies.
7. Opt-Out for Analytics
To opt out of analytics tracking, you can use browser extensions like "Google Analytics Opt-out" or decline cookies via our banner.
8. Do Not Track
We respect Do Not Track (DNT) signals. When DNT is enabled, we disable optional analytics cookies.
9. India-Specific Context
We process cookie data in compliance with the IT Act 2000, IT Rules 2011/2021, and the DPDP Act 2023.
10. Updates to Cookie Policy
We may update this policy periodically. Changes will be reflected with a revised effective date.
11. Contact
For questions about cookies, contact: Email: cookies@plegalese.life
Address: Bengaluru, Karnataka, India
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